Sony Xperia Z hard reset

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1 Before you start, make sure to back up any important data that is saved on the internal memory of your device to a memory card or other non-internal memory.
2 From your Home screen, tap Menu .
3 Find and tap Settings > Backup & reset > Factory data reset.
4 To delete information, such as pictures and music, from your internal storage, mark the Erase internal storage checkbox.
5 Tap Reset phone.
6 To confirm, tap Erase everything.

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